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Transparency FirstStraight answers about
Straight answers about
how we actually operate
These are the questions families usually ask after something goes wrong somewhere else. We’d rather answer them upfront.
The difference is the 1:3 staff-to-resident ratio. In a large institutional facility, one caregiver may be responsible for 12 to 20 residents simultaneously. When two people need help at the same time, someone waits.
That wait is where problems start. Falls. Frustration. Loss of dignity. In our home, there are no long hallways or elevators. Caregivers are in the same space as residents — steps away, not across a building.
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1:3 Ratio
Level 3 MD